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Hurst
employs a powerful web-based IT system (www.carriernet.co.uk) to
manage our whole transport operation, from
order entry to billing. The system is delivered
using the most advanced web technology available
- Oracle's 10g Application Server .
The system offers our customers complete visibility
of order progress, full track and trace capability,
and the ability to print consignment notes
and barcode labels anywhere. We know exactly
where your consignment is at any time and
when it will be delivered. So do you - online
anytime.
Access for you and our planners, drivers and
managers, is real time via the Internet. Information
alerts, such as service alerts, PODs and discrepancies,
are provided automatically. These alarms are
also delivered from driver handhelds.
In addition, decision support reports allows
us to understand how well we are performing
for you. Hurst employs a series of management
dashboards which give an instant real time
view of our performance, as well as reports
which highlight trends and issues. |
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